ResDiary knows that feedback can be of great advantage to running your operations and whilst we have verified feedback only, customer reviews can often be unfair, unrealistic and at times completely inaccurate.
Our Daily Feedback Summaries will allow you to monitor all reviews submitted.
If you wish to post a response or have a review removed you can do so by following the steps below.
How to remove or respond to reviews
Go to Reports > Customer Reports > Feedback Report
- If you are part of a group of restaurants, you can firstly select the relevant site.
NB: You can access the individual site reports from within any diary.
- Choose the date range for either 'Visit' or 'Review' date.