Hi ResDiary Team,
We have had questions from multiple restaurants asking if the guests who submitted a review will receive an email to let them know that the restaurant has responded to that review.
I was wondering if it is possible to create a feature where any time a restaurant replies to a review via the feedback report that the guest receives a email letting them know that they have replied and shows the reply in this email.
This would be a very handy feature to have so guests who have submitted reviews do not have to keep going back to the website to see the response.
Please let us know if you have any questions.