How do I get in touch?


There are a number of ways you can reach us; 

Telephone
0207 871 7490
Email
support@resdiary.com
Live Chat
https://sales.resdiary.com/ > "Any Questions"
Training
Click here for free online training.


You can also Raise a Ticket directly through the diary. To do this, please click the Help section of the Diary - 




From here you can choose to view our Knowledge Base, Create a New Ticket, Submit a New Feature Suggestion or View the Interactive Walkthroughs.





Please select New Ticket - 




Enter a subject and details of your issue and send!  The more details you include in your ticket the better, please see examples below!

  • What steps will reproduce the problem?
  • What is the expected output?
  • What do you see instead?
  • Can you provide us with examples?
  • Date & time, Booking reference and/or covers
  • Was there an error code?
  • Include screenshots if you think it may be helpful for a complete report.