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The Basics

Different Ways to View Your Diary
Different Diary Views There are 3 ways to view your Diary:  Grid View  Table Plan View  Running Order Grid View   This is our defaul...
Mon, 2 Apr, 2018 at 12:55 PM
Making a Booking
How to make a booking Making a booking couldn't be simpler in ResDiary. The first thing to do is click on the red Book button located on the...
Fri, 17 Aug, 2018 at 1:36 PM
Editing a Booking
How to edit a booking. Step 1.  Find your customer Step 2. Click on the customers name. As you will see, you have quite a few options from here. F...
Fri, 3 Aug, 2018 at 4:15 PM
Cancelling a Booking
How to cancel a booking Firstly, click on the booking you wish to cancel. This will bring up the pop out menu.  Click on the   symbol  You wi...
Fri, 3 Aug, 2018 at 4:28 PM
Booking History
Booking History and How to Check It The booking history will log all activity that has occurred to a booking, this includes; When it was made Who mad...
Fri, 3 Aug, 2018 at 4:55 PM
Why do my bookings show in different colours? How do I change? (Arrival, Confirmation Status etc)
On your main Diary page you will be able to see all your bookings for the day.  Depending on a few different factors, these bookings will appear in diffe...
Mon, 2 Apr, 2018 at 12:18 PM
How do I increase the size of a booking without changing the table?
Increasing Cover Size 'On the Fly'  As bookings tend to change in size, you may still want to keep them seated on the same table but increase/...
Fri, 19 Jan, 2018 at 10:00 AM
Stripe | Charging for 'No-Shows' or 'Late Cancellations'
  Charging for a 'No-Show' or 'Late Cancellation' Once you have set up with Stripe and implemented your Tokenization setting...
Thu, 12 Apr, 2018 at 11:42 AM
Individual Table Closeouts
We recently received customer feedback that table close-outs were not performing how you expected them to so we have made some changes to this functional...
Thu, 8 Jun, 2017 at 10:02 AM
Interface Settings | Setting the 'required fields' in the booking process
Setting the 'required fields' in the booking process When processing bookings you will see the 'Diner Details' on the right hand sid...
Mon, 8 Jan, 2018 at 12:12 PM