This page allows you to tell the diary what you want to be notified of, for example when bookings have made, when a closeout has been made and by whom or when a customer has left feedback.
You can also set when the reminder and post-dining emails are sent or alternatively disable them sending.
How to create/edit notifications in notification settings
Go to settings - venue - notifications - notifications settings:
Booking Notifications
Forward bookings that match the following criteria:
Here you can choose what you want to be notified of:
- For example - bookings for parties of 8 or more
- Tick the box to receive notification from the list below
- Add the email address/addresses where the notifications have to be sent
Top Tip - If you don't want to receive notification of new bookings made but want to receive notifiication of ammendments and for cancellations, tick internal bookings, online bookings but DO NOT tick forward bookings made to the following email address.
Daily Feedback Notifications
Enter an email address to receive notification when a customer has left feedback and tick the box:
Daily Summary Notifications
Enter an email address to receive daily summary notifications and tick the box:
Close Out Notifications
Enter an email address to receive notification when closeouts are added to the diary:
VIP Notification
Enter an email address to receive notifications of VIP customers and tick boxes:
Email and SMS Reminders
Here you choose the time when reminder emails and or SMS get sent prior to arrival. You can also choose not to send reminders from the list below:
Post Booking Emails
Choose when to send your post-booking emails after departure and tick the box:
Function Enquiry Notifications
Enter an email address to be notified of customer function enquiries and function cancellation enquiries and tick the box:
Pre-order / Takeaway / Pay at Table Notifications
Enter an email address to be notified when ordinary (non-Takeaway, non-Pay at Table) Pre-Orders are submitted to the following and the box:
