We've worked around this for years now. Our SOP for taking a booking is that the team member must add their initials in the booking comments.
Not having this feature is a huge draw back to any business who has more than 1 member of staff taking bookings or phone calls. Cant understand why Resdiary hasn't bothered to answer any of these requests even if its to say that the feature isn't possible
this was posted 5 years ago and not a single reply from Resdairy. It would be nice to just know whether this can even be looked into or not. Logging in and out when you have different staff taking bookings just isn't practical. Unfortunately not all establishments are able to have 1 dedicated person for answering the phone and taking bookings which is what the current setup assumes.
it would be nice to hear if this feature is being considered as it seems like a lot would benefit from it....
I think this feature would be highly useful as typing a full email and password every time a booking is taken just isn't practical at all
We would love this feature too or even just a drop down box for staff to choose their name when taking a phone booking so we know who took it.
Any update on this feature?
Yes exactly that. A simple number like the POS. The diary could be open to be viewed but as soon as BOOK was clicked, a simple pin code would be required.
Andy Griffin
With 20+ FOH staff, I would like to be able to track who has taken bookings/updated details etc.
However, having to enter an email address and password each time is too time-consuming, versus a simple pin number system (like our till login uses).
Once complete, could the system log the user out to a home screen, ready for the next member of staff?
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