Has anything come of this yet?
I absolutely agree with Lovisa Hillberg: we're simply in need of a notification of the comment they have made
For us it would have helped a lot with a simple email notification whenever somebody books themselves in and leaves a comment on their booking. We have no need for a notification every time somebody books themselves in, we're simply in need of a notification of the comment they have made.
Quick update on this request.
We are getting a lot of customers asking us to help them better manage their reservations by delivering email notifications of diary events or booking/enquiries made.
As it seems that the preferred method of the alert is email, we are designing updated version of the templates we have to include/highlight important information.
Another development would to deliver management alerts on a conditional basis e.g. if a comment is added or a promotion booked.
We do already have a party size option though, so if you are wanting to send emails based on cover size then you can go to 'Notification Settings' and follow the guide below;
Management notifications guide
I will provide further updates on this development via this forum topic and if anyone has any further feedback in the meantime, please feel free to add your comments.
In general it would be helpful to have a lot more control over notifications by email (refined by channel/covers/time etc.) as well as comments.