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website widget default leave time

The default leave time on the widget is set for 1 hour until the customer selects a promotion and then it changes. Around 50% of our prebooking enquiries complain about this and it stops them from booking until we have been able to respond to the query and explain what to do. 

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How easy would it be for the default to show as blank until a promotion is selected? or at the very least to have a comment that this time will change once you have selected a promotion? 

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