Customer-Selected Duration of Stay & Subsequent Bookings During Checkout
Filly Campbell
ha iniziato un argomento 6 giorni fa
I’d like to request a couple of features that would really enhance the customer booking experience and give us more flexibility in managing reservations:
1. Customer-Selected Duration of Stay
It would be great if customers could choose their length of stay at the time of booking, within certain limits. For example, we would set a default booking duration (e.g., 90 minutes), but if additional time is available either side of that booking, the customer could opt to extend their reservation accordingly. This would give guests more control over their experience and help us make better use of quieter periods.
2. Subsequent Bookings During Checkout
It would also be very helpful if customers could make multiple bookings in one go. For example, someone booking a table could also book a follow-up activity or experience (e.g., karaoke room, pool table, or shuffleboard) immediately after, without starting a new booking from scratch. Ideally, the system could show availability and suggest relevant time slots based on the first booking.
Both features would streamline the user journey and drive more conversions and longer stays.
Let me know if this is something currently on the roadmap or if you’d like more detail.
Filly Campbell
I’d like to request a couple of features that would really enhance the customer booking experience and give us more flexibility in managing reservations:
1. Customer-Selected Duration of Stay
It would be great if customers could choose their length of stay at the time of booking, within certain limits. For example, we would set a default booking duration (e.g., 90 minutes), but if additional time is available either side of that booking, the customer could opt to extend their reservation accordingly. This would give guests more control over their experience and help us make better use of quieter periods.
2. Subsequent Bookings During Checkout
It would also be very helpful if customers could make multiple bookings in one go. For example, someone booking a table could also book a follow-up activity or experience (e.g., karaoke room, pool table, or shuffleboard) immediately after, without starting a new booking from scratch. Ideally, the system could show availability and suggest relevant time slots based on the first booking.
Both features would streamline the user journey and drive more conversions and longer stays.
Let me know if this is something currently on the roadmap or if you’d like more detail.