Hi Paul,

At present we pull through the times that are available only and this does help to some extent in pushing customers to earlier 'Off peak' time slots. I can however see the issue where the customer will continue to phone you if they cannot find the time that they would like to book.

As there will be some customers who would prefer these times to not show then a compromise may need to be made or a toggle made available to you for unavailable/fully booked times to show in grey/strikethrough.

If there is any change to the current behaviour I will let you know.

Thanks for the feedback,

Ewan

Hi Ewan,

Is there any update on Paul's request as some of our hotel's restaurant also looking for same kind of indication/message that appear on the fully booked time slot to the guest so that they can select another available booking time. It also helps the restaurants to check the demand and urgency for people to book, and if they see that other time slots are booked out it will encourage them to book sooner for the restaurant. 

Please let us know if this is possible in ResDiary or there is something in the development process for this.

Looking forward to hearing from you.

Best Regards,

Punit