Stripe is the easiest way to accept credit and debit card payments online. It's straightforward and simple to use

With Stripe, you can create exactly the payment experience you want in your website or mobile app, and we handle everything from security to transfers to your bank account.

Find out more here:

https://support.stripe.com/

More on Stripe/ ResDiary can be found here: Stripe Integration Topics



Website Check - HTTPS NOT HTTP

When taking payments via a widget on your website it is absolutely vital that you have a valid SSL certificate (https) on your website . If you do not have https in your website URL, then you do not have an SSL Certificate, and need to obtain one in order to keep using the ResDiary Widget when taking card details from your diners.


If your website has a certificate and has https in the URL, then you are PCI compliant.




Which currencies does Stripe support?

Stripe Supports the following currencies (this list is not exhaustive please see this link for the full list)

AUD: Australian Dollar
CAD: Canadian Dollar
DKK: Danish Krone
EUR: Euro
GBP: British Pound
NOK: Norwegian Krone
NOK: Norwegian Krone
SEK: Swedish Krona
USD: United States Dollar

Can I use my an existing Stripe account?


You can use an existing Stripe account if it is not already connected to another platform. Due to Stripe's single Platform policy, users can no longer use one Stripe account across multiple platforms. A new Stripe account is required but you can choose 'share legal entity' where you can access multiple accounts under the same login. Click here to read more.


How do I create other Stripe Users

You might want to give access to other staff members by inviting them via email.

The different levels of security are Administrator, Read & Write & Read Only
Here's a video on how to set up multiple users


How do I issue a full or partial refund?

All refunds will have to go through Stripe. Here's a video on how to issue refunds. 



How do I set up Stripe Receipts

You can set up Stripe to email yourself or the customer for Successful payments or disputed payments. 

Here's a guide to setting this up



How do I resend a receipt?

You can manually resend a receipt for whichever reason. Here's the Stripe video.



Can I automatically decline a card for failed CVC numbers?

Follow these steps on this Stripe videos



How do I flag a potential Fraudulent payment?

If you suspect that a payment is fraudulent you can follow these steps to notify Stripe.




Other useful Stripe Videos