You may have noticed this already but we completed the requested change to require that guests provide their name before submitting their order.
This can be set in two places.
The default setting
'Settings' > Details' > 'Other Details' > 'Guest names required for preorders?'
Per menu setting
'Menu settings' > 'Is guest name required?'
I hope this allows you to better manage pre-orders and maintain your front of house procedure.
Thanks again for the feedback,