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Message suggestion

Hello.  May I request a modification/improvement (I think) to the message functionality.  I appreciate it is limited in the number of characters, but the ability when building the message, for basic formatting (e.g. bold or colour) and to respect line breaks (carriage returns)

This will allow for emphasis, because we use messages a lot, but they are largely "not seen" and closed straight away, because everyone thinks they're not important because they don't stand out.  Thanks

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