Close outs are used to stop bookings from being made at certain times, areas, services, days, or tables either internally, online or both.
There are two types of close outs:
- Manual (Create a close out for a certain date or on the day)
- Periodic (Recurring)
Manual
Create a close out for a certain date or on the day.
To access the close outs console:
- Press the C button on your keyboard
- Or hit the button
on the top right
Areas and services:
To close out a specific Area or service:
- Go to the date on your diary that you require to create the close out for
- Click the close out console icon
- To close an area tick on the box next to the area you would like to close
- To close out a service click the service you want to close next to the area you want to close that service on
- Add a reason > Save changes.
Tables and timeslots:
To close out a specific time slot
- Click the close out console icon
- Click the 'close individual tables or timeslots' option at the bottom of the close out console page
- Click the tick box under the timeslot you wish to close
- Click the 'x' next to return to the normal diary.
To close out a specific table
- Click the close out console icon
- Click the 'close individual tables or timeslots' option
- Click a square on the grid view in relation to a table and time slot you wish to close
- Choose to close it for the service/ day/ for a stand booking duration or until a custom timeslot
- Click create close out
- Click the 'x' next to return to the normal diary.
Remove a close out for one day
- Go to the date you want to remove the close out on
- Open the close out console
- To remove a close out for a time slot or table click on the X next to the appropriate close out at the bottom you require to remove
- If it is to remove a close out for a service or area un-tick the box next to the area or service you require to remove the close out for.
- Save changes
Periodic close outs
Add a recurring close-out
This is a close-out that happens regularly, either on specific days or at specific times. A recurring close out is prefect to use if you close for example on a Monday or you close the bar at lunchtime.
How to create a recurring close out for days you are fully closed:
- Mode - Periodic
- From - start date of this change
- Until - when this will stop happening (if a permanent change, put 3 years in the future)
- Type - common (both online and internal)
- Add time interval - make sure it covers the start and the end of your day
Close certain times on a regular basis
As above but make sure your days and dates match when you are open.
Closed only in certain area(s)
Pay attention to Time Interval and the area.
N.B. Area's will we separated by segment.
If you have more than one area to block you will have to re-edit the close out.
Only online
By changing the Type to Online this will block only online bookings at this time. Internal bookings can still go in