To set up SMS integration with ResDiary you will need to request this in writing (email will do!)
Costs an additional £10+VAT/month to your current subscription.
for up to date SMS pricing in your region, please enquire with their Support team.
Signing up to Silverstreet
3) Fill in the rest of the details and click submit.
4) An email will be sent to the email address you used to set up your direct debit. It can take up to an hour for this email to be received from Silverstreet. If you experience any issues receiving this email, please contact
support@silverstreet.com
5) This will redirect to you back to Silverstreet confirming that you have completed the registration and then click on as below:
6) This will prompt you to log in with your Username and Password you created in the sign up form:
And now you've set up your Silverstreet account!
Request a Sender Id
- Log into your Silverstreet account
- At the top right click on the 'Support' icon
- Then select 'Request Sender ID' *This would typically be the name of your Venue.*

- Enter your preferred sender ID (eg. friendly name)
- Note:
- Must be Alphanumeric (no symbols, emojis or special characters)
- Must be 11 characters or less
- Do not use spaces (i.e. "Sam's Place" would become "SamsPlace")
- Note:
- Hit Request sender ID
- Usually it's accepted as soon as possible and you get an email to confirm this
What's Next

