When editing from one payment/card details status to another the below table shows expected behaviour. This applies to Promotions and trigger payment requests.


Requested Status

Initial Status        

Edited Status

Initial Icon    

Payment Page Behaviour

Timer Behaviour

E-mail Trigger

Secure landing page (SLP)

New Icon

Payment Requested
Card Details Required


Opens Automatically
Toggle ON


Restarts    
New Action required e-mail sent requesting Card Details
Now asks for card details


Payment Requested        
Payment Required (same value)


Does not open
Continues to count down from original request
Modification (If set to send)
Still asks for original payment amount


Payment Requested    
Payment Required (increased value)


Opens Automatically
Toggle ON


Restarts    
New Action required e-mail requesting new payment amount
Asks for new payment amount



Payment Requested
No payment or Card Details Required


Does not open    
Cancelled
Confirmation
States that Payment or card details are "No longer required"

NONE
Card Details Requested
Payment Required


Opens Automatically
Toggle ON

Restarts
New Action required e-mail sent requesting Payment
Now asks for payment


Card Details Requested
Card Details Required


Does not open    
Continues to count down from original request
Modification (if set to send)
Still asks for original card details


Card Details Requested
No payment or Card Details Required


Does not open    
Cancelled
Confirmation
States that payment or card details are "No longer required"

NONE


Skipped Status - The system assumes that if you skipped payment for a particular customer then you would skip card details and vice versa. It will still however default to the payment page to give you the option.

Initial Status        


Edited Status


Initial Icon    

Payment Page Behaviour


Timer Behaviour


E-mail Trigger


Secure landing page (SLP)


New Icon

Payment Skipped
Card Details Required

Opens Automatically
Toggle OFF

If toggle turned on - timer will start






If toggle kept off - NA
If toggle turned on - Action Required e-mail requesting card details sent.


If toggle kept off - Modification (if set to send)
If toggle turned on - Requests card details



If toggle kept off - NA




Payment Skipped
Payment Required (same value)

Does not open
NA
Modification (If set to send)
NA


Payment Skipped
Payment Required (increase in value)


Opens Automatically
Toggle OFF

If toggle turned on - timer will start






If toggle kept off - NA
If toggle turned on - Action Required e-mail requesting payment.


If toggle kept off - Modification (if set to send)
If toggle turned on - Requests payment



If toggle kept off - NA




Payment Skipped
No payment or Card Details Required

Does not open
NA

Modification (If set to send)
NA
NONE
Card Details Skipped
Payment Required

Opens Automatically
Toggle OFF

If toggle turned on - timer will start




If toggle kept off - NA
If toggle turned on - Action Required e-mail requesting payment.


If toggle kept off - Modification (if set to send)
If toggle turned on - Requests payment



If toggle kept off - NA





Card Details Skipped
Card Details Required


Does not open
NA    
Modification (If set to send)
NA


Card Details Skipped
No payment or Card Details Required


Does not open
NA
Modification (If set to send)
NA
NONE



Payment/Card Details Submitted

Initial Status
Edited Status
Initial Icon
Payment Page Behaviour
Timer Behaviour
E-mail Trigger
Secure landing page (SLP)
New Icon
Payment Submitted
Card Details Required


Does not open

Cannot collect card details after payment via SLP
NA
Modification (If set to send)
NA


Payment Submitted        
Payment Required (same value)

Does not open
NA
Modification (If set to send)
NA


Payment submitted
Payment Required (increase in value)

Opens Automatically
Toggle ON

Starts
Action required e-mail sent to request payment
Asks for payment


Will change to 
If payment not paid within required time.
Payment Submitted
No payment of card details required

Does not open
NA
Modification (If set to send)
NA


Card details submitted
Payment required


Opens Automatically
Toggle ON

Starts
Action required e-mail sent to request payment
Asks for payment

&
Will change to
If payment not paid within required time.
Card details submitted
Card details required


Does not openNAModification (If set to send)
NA
Card details submitted
No payment of card details required


Does not openNAModification (If set to send)
NA