When editing from one payment/card details status to another the below table show expected behaviour. This applies to Promotions and trigger payment requests.
Skipped Status - The system assumes that if you skipped payment for a particular customer then you would skip card details and vice versa. It will still however default to the payment page to give you the option.
Initial Status | Edited Status | Initial Icon | Payment Page Behaviour | E-mail Trigger | New Icon |
Payment Skipped | Card Details Required | ![]() | Opens Automatically Card details box does not pop up | Modification (if set to send) | ![]() |
Payment Skipped | Payment Required (same value) | ![]() | Does not open | Modification (If set to send) | ![]() |
Payment Skipped | Payment Required (increase in value) | ![]() | Opens Automatically | Modification (If set to send) | ![]() |
Payment Skipped | No payment or Card Details Required | ![]() | Does not open | Modification (If set to send) | NONE |
Card Details Skipped | Payment Required | ![]() | Opens Automatically | Modification (if set to send) | ![]() |
Card Details Skipped | Card Details Required | ![]() | Does not open | Modification (If set to send) | ![]() |
Card Details Skipped | No payment or Card Details Required | ![]() | Does not open | Modification (If set to send) | NONE |
Payment/Card Details Submitted
Initial Status | Edited Status | Initial Icon | Payment Page Behaviour | E-mail Trigger | New Icon |
Payment Submitted | Card Details Required | ![]() | Does not open | Modification (If set to send) | ![]() |
Payment Submitted | Payment Required (same value) | ![]() | Does not open | Modification (If set to send) | ![]() |
Payment submitted | Payment Required (increase in value) | ![]() | Opens Automatically | Modification (If set to send) | ![]() ![]() |
Payment Submitted | No payment of card details required | ![]() | Does not open | Modification (If set to send) | ![]() |
Card details submitted | Payment required | ![]() | Opens Automatically | Action required e-mail sent to request payment | ![]() ![]() OR ![]() ![]() |
Card details submitted | Card details required | ![]() | Does not open | Modification (If set to send) | ![]() |
Card details submitted | No payment of card details required | ![]() | Does not open | Modification (If set to send) | ![]() |