Booking Reports - Cancellation Report

The cancellation report allows you to track the reasons of your cancelled bookings. This includes the reason 'No Show'.

Please find the guide here on viewing and setting up cancellation reasons.

To locate the cancellation report go to reports: 

- booking reports 

- cancellation report 

- top left keep as change to cancellation details

- far right select the venue (if in a group) 

- choose to report on by visit date or by booking made date or cancellation date

- enter the date range you want to report on 

- at filter by select cancellation reason and select no show

- press edit columns you see and their order, here you can remove or add additional columns to be included  

- run report:

Additional improvements;

(plus) 17 additional filters

(plus) Cancellation reasons

(plus) User cancelling and marking as no-show