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Send a cancellation email when card detail requirement expires


Could we have a cancellation email sent when the time period for providing card details expires?

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Hi Bridie,

We have release the requested feature for cancellation emails to go out when the system removes the booking from the diary due to non-payment or no card details being submitted.

I have had our support team prepare a mock branded template for the email itself and will contact you separately to go over testing this out.

Kind regards,


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