If you are looking to set up a marketing campaign see this article.


It's important to add an unsubscribe link to your campaigns as it can result in getting black listed (your emails get automatically spammed) if you do not provide an unsubscribe link or angry customers.



How to

1) In your template (Promote > Manage Templates > Edit Template) you will want to first copy the token {UNSUBSCRIBE_URL}:


2) In your template add a line for customers to see how they can unsubscribe i.e. If you wish to unsubscribe from our mailing list please click here


3) Select/highlight your unsubscribe sentence



4) Click on the link symbol


5) This will bring up the Link Properties. Make sure:

Link Type = URL

Protocol = <other>

URL = {UNSUBSCRIBE_URL}



6) Press OK


7) Remember to press  to save your changes!


Please note: The unsubscribe link will NOT work until the campaign email is sent as it need the customer's profile to generate a URL.