What is Yield Management?
Yield management allows you to limit the number of bookings or covers that can book for each time-slot. It works by helping to manage the strain on your wait staff / bar staff / chefs at particular times, and helps you to control the flow of traffic in and out of the venue. With Yield Management you be rest assured that a maximum amount of customers be booked in, without adversely effecting the quality of your service.
Why and how do we use it?
Go to Settings - Table Management - Services - select the Segment - select the Service - select the 4th tab along Yield Management, here you can apply the following:
- Apply different rules dependent on segment
- Run simultaneous Cover and Booking Rules.
- Apply different values to each
- Time Slot
- Day+Time Slot
Here you can set your maximum covers according to your interval times.
In this example the covers are set to 15 covers every 15 minutes, you can also change this to number of bookings every 15 minutes and also number of covers and number of bookings.
You may wish to take less covers depending on the day of the week and per time slot, this can be done by pressing the toggle under actions:
Here you can adjust the day variables to less than what is set on the previous page, for example if you wish to take less covers on on a Friday and Saturday at key booking times please see below. (We recommend an hour glass effect so as not to cause an impact on the ambience/atmosphere within your venue)