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FAQs

Change my opening and closing hours
Although your opening and closing hours are usually set up in training, things change. If you need to update your opening hours or vary them by days of the ...
Wed, 22 Nov, 2023 at 11:21 AM
How to I stop online bookings completely for one off date range?
Diary Configuration - Online Settings Do you want to stop online bookings for just a one-off date-range? Here's how to do it:  Settings   Onl...
Tue, 8 Nov, 2022 at 2:58 PM
Restaurant Areas | Add an area without cover limitations
Table Management - Areas You may want to create an area within the diary which can hold bookings that don’t contribute towards the total bookings/covers...
Tue, 8 Nov, 2022 at 3:03 PM
How do I find my ResDiary ID ?
Your four or five digit ResDiary ID is unique to your restaurant and is used for the booking widget and in support queries.  You can find it two ways:...
Tue, 13 Sep, 2022 at 11:21 AM
Diary Running Slow?
Is your ResDiary not running as fast as it should? Follow this guide below on how to optimise your diary speed...   Is it your Internet Speed? ResDi...
Wed, 2 Mar, 2022 at 6:06 PM
Services - Adding or Modifying
Table Management - Services  Services allow you to modify your service hours, stay duration, leave time rules, and yield management.  Basic Settings...
Tue, 8 Nov, 2022 at 3:11 PM
How to create table rankings
Table rankings are used to tell ResDiary which order to use tables when bookings are made. They help the diary to seat tables in the same order managemen...
Thu, 6 Oct, 2022 at 4:06 PM
Leave Time Rules
Table Management - Services Leave time confirmation is used to inform diners that you require their table back at a certain time. It is a configurable s...
Mon, 13 Feb, 2023 at 3:52 PM
How do I set the average time per booking?
Table Management - Services Setting the duration that you give each party size is essential to getting the best use of your tables when you have high de...
Tue, 8 Nov, 2022 at 4:10 PM
How do I disable pop-up Blockers in the most common browsers?
Your ResDiary engine utilises Pop Ups in the booking process to bring the booking form to the forefront.  You need to have the pop up blockers disabled...
Sun, 18 Jun, 2017 at 2:44 PM