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FAQs

Diary Running Slow?1
Is your ResDiary not running as fast as it should? Follow this guide below on how to optimise your diary speed...   Is it your Internet Speed? ResDiary...
Thu, 11 Jul, 2019 at 11:54 AM
What are Segments and how do I use them?
Segments are ways to split up your diary to change the setup of your diary without affecting the normal operations. For example -  Valentine...
Tue, 28 Jan, 2020 at 11:09 PM
Services - adding or modifying
Services allow you to modify your service hours, stay duration, leave time rules, and yield management.  Basic Settings To access Services, go to S...
Wed, 12 Aug, 2020 at 9:13 AM
Table Management - table joins
What do table joins do?   Table joins help the system calculate accurate availability results. They let ResDiary know all possible combinations of table...
Tue, 19 Nov, 2019 at 1:16 PM
Table Ranking
How are Table Rankings used? Table Rankings are used to tell ResDiary which order to use tables when bookings are made.  They help the diary to seat tables...
Fri, 2 Nov, 2018 at 1:41 PM
Leave Time Rules
Setting Leave Time Required Confirmation  Leave time confirmation is used to inform diners that you require their table back at a certain time. It is a...
Fri, 2 Nov, 2018 at 4:00 PM
How do I set the average time per booking?
Located in Settings > Services > Edit the service you to update > Average Time Rules Tab Setting the duration that you give each party size...
Tue, 1 Sep, 2020 at 11:32 AM
How do I disable pop-up Blockers in the most common browsers?
Your ResDiary engine utilises Pop Ups in the booking process to bring the booking form to the forefront.  You need to have the pop up blockers disabled...
Sun, 18 Jun, 2017 at 2:44 PM
What happens to my bookings if I change my tables?
If you make any changes to your table set up, such as changing cover capacity, changing a table to a phantom, disabling, or deleting tables then the followi...
Wed, 8 Aug, 2018 at 12:21 PM
Un-Allocate & Re-seat Bookings
What is un-allocate & re-seat bookings used for? Un-allocate & re-seat is used to quickly remove and re-seat bookings according to your next best f...
Tue, 5 Nov, 2019 at 2:27 PM