Unallocate and allocate is used to quickly remove and re-seat bookings according to your next best free table setup. It allows the user to un-allocate si...

Unallocated bookings are reservations that have been completed and placed in your diary but no longer have a table assigned to them. There are various r...

You can search almost anything from the diary; we've created this to be a universal search tool allowing you to find anything you need from ResDiary qu...

Settings - Rules For more on setting up rules see this article Your diary will most likely have rules set up that maximise your diary. A common one ...

What are Rules used for? Resdiary created Rules so that restaurant managers can rest assured, knowing that the right decisions are made to maximize p...

How to Delete a Customer Profile Go to: 'Reports' > 'Customer List' (untick 'Visit Date') Search the customer name and sear...

Stripe Tokenisation Pre-Authorisation When storing customer details or using checkout to collect payment data, Stripe will in almost all cases make a £0...

Incomplete bookings alert ResDiary will record internally made bookings only which reached a confirmation page where payment or card details are required b...

All Email designs are based on HTML and as such can be used on multiple platforms. This brief guide will take you through the steps of importing your newl...

Reservations - Cancellation Types A default set of reasons for cancellation are included in your diary which can help you report/monitor cancellations i...