Terms and Conditions 

Your venue terms and conditions can be added in the settings section of your diary, please see guidance and video on how to configure this.

How to adjust your Terms and Conditions

Go to
> 'Settings'
> 'Terms & Conditions/Privacy Policy'
> Click Edit
> To add your custom Terms and Conditions on your widget then you must create an entry with the name 'Widget'. 

    To show them on the Vouchers pages, create one called 'Voucher'. 




Privacy Policy 


A Privacy Policy is a legal statement that specifies what the business owner does with the personal data collected from users, along with how the data is processed and for what purposes. You can find GDPR resources relating to ResDiary here, where you can also find an example restaurant standard Privacy Policy.


You can find ResDiary Privacy Policy here.


How to adjust your Privacy Policy

Go to 

> 'Settings' 
> 'Terms & Conditions/Privacy Policy' 
> 'Edit'
> Type or copy your Privacy Policy URL 
> Click Save 





Retention Period


Consent for processing data doesn’t last forever. A diner's personal information is retained for the purposes of making a booking and, if diners opt in, marketing. In the case of making a booking, it can only be used for a limited time, so restaurants must ensure they have a retention period in place.  

How to edit your Retenion Period; 

Go to 

> 'Promote' 
> Customer Contact 

> Privacy Settings 
> 'Customer Data Retention Settings' 
> Set the length of time in {MONTHS} e.g. '24' in the text field 
> Click Save 

> A warning message will appear to ensure you are aware e.g 'you will be deleting all the customer data that has not been used for the 24 months'
Click 'Yes' to confirm  


More information can be found in our Data Retention solution 




Email Notifications

If you wish to add details of your Terms and Conditions, Privacy Policy and Retention Period to your email notifications please do email your requirements to support@resdiary.com and we can adjust at your written request.