Table joins are used to join 2 or more tables together to allow you to book larger bookings. Table joins should be added to allow internal staff users and online customers (where permitted) to book larger tables.


For example, if your largest physical table can accommodate a party of 6 and you want to seat a booking for 8 guests, the diary will return a 'no availability' message because there is no table/table join in place to accommodate a party of 8. Adding a table join for the table of 6 with a table of 2 will allow the booking of 8 to be booked.

 

Table Management - Table Joins


To add table joins go to Settings - Table Management - Table Joins - select the segment (if applicable) - choose your tables from the selected tables dropdown. Update the Capacity (i.e. how many guests those joined tables can comfortably seat when used together) and press "Add New Chain" to save.




Repeat the process until your table joins are added.


Please Note: We advise adding every table join combination to the diary. This will open the diary to accurately calculate the availability. When you activate your online settings you have the option to set the maximum party size for online bookings (eg. no larger than a table of 8 permitted to book online). This means that online customers will not be able to automatically book the larger joins you create, leaving these for you and your team to book internally. 


For example, if you only allow parties of up to 8 guests to book online, but a customer phones to book a party of 12 - you need to have created a table join capable of accommodating (at least) 12 guests for you to be able to add the booking to the diary internally.