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Service Reports

Running Order | Overview
What is the running order? This view displays a list of all reservations on a given date in the diary and allows you to display important aspects o...
Mon, 8 Oct, 2018 at 12:48 PM
What are incomplete bookings and why do I have them?
What is an Incomplete booking? An incomplete booking is a booking that was 99% of the way made but failed at the last hurdle. Bookings go incomplete fo...
Thu, 19 Jan, 2023 at 12:16 PM
Lead Time Report
Purpose: Show how long customers book in advance. Benefit: Get an idea of whether customers book on the day or well in advance.  Filters: Search...
Tue, 1 Sep, 2020 at 10:34 AM
Viewing emails sent out via the 'Notification Report'
To view each individual automated email sent out to your customers, go to Reports > Notification Report. Change type to 'email' or 'SMS&#...
Tue, 13 Dec, 2022 at 2:22 PM
Pre Order Report (BETA version)
To run a full Pre Order Report please go to: > Reports > Pre order report > New Pre-Orders Report There are 2 ways to filter the report: ...
Thu, 30 Jun, 2022 at 4:03 PM
How to delete a customer profile from your database
In a world of GDPR, you may receive requests from guests to delete their customer profile from your database. Please follow these steps to do so.  Step ...
Wed, 1 Feb, 2023 at 10:23 AM