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Service Reports

How to edit and view the running order view
What is the running order?  The running order view displays a list of all reservations on a given date in the diary and allows you to display import...
Tue, 21 Nov, 2023 at 12:50 PM
What are incomplete bookings and why do I have them?
What is an Incomplete booking? An incomplete booking is a booking that was 99% of the way made but failed at the last hurdle. Bookings go incomplete fo...
Tue, 27 Jun, 2023 at 9:03 AM
How to Create a Lead Time Report
Purpose: Show how long customers book in advance. Benefit: Get an idea of whether customers book on the day or well in advance.  Filters: Sea...
Tue, 21 Nov, 2023 at 12:58 PM
How to view emails sent out via the Notification Report
To view each individual automated email sent out to your customers, go to Reports - Notification Report. Change type to 'email' or 'SMS' de...
Tue, 21 Nov, 2023 at 11:57 AM
How to Create a Pre-Order Report
To run a a pre-order report please go to reports - pre-order reports - New Pre-orders Report. Top left you can filter the report by pre-order list ore b...
Tue, 21 Nov, 2023 at 2:31 PM
How to delete a customer profile from your database
You may receive requests from guests to delete their customer profile from your database.  Please follow these steps to do so: Step 1:  Go to Reports ...
Tue, 21 Nov, 2023 at 2:33 PM