The Cancellation List

What is the cancellation list used for?

The cancellation list is a list of all bookings that were once booked on a particular date which have now been cancelled. It is used to quickly and easily find cancelled booking, check what happened and re-seat diners. 


Business Benefits

  1. Allows FOH staff to respond to cancelled booking inquiries quickly and efficiently.
  2. Allows Restaurant Managers a simple way to check the cancelled booking for a day and drill down into the history of the bookings. 


How Cancellation List works

All bookings that were once on the day are simple added to the cancellation list when a user cancels there a booking. To get the most out of your cancellation list you should ensure that your cancellation types are configured.