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Using In Service

1st Time Visitors & VIP's
What is it all about? Its all about providing your diners with an excellent booking and dining experience so that you can turn them into repeat vi...
Wed, 15 Nov, 2023 at 1:56 PM
The Cancellation List
What is the cancellation list used for? The cancellation list is a list of all bookings that were once booked on a particular date which have now bee...
Tue, 20 Dec, 2022 at 3:03 PM
In Service | What is the bell symbol?
Settings - Diary Configuration Last Minute Booking Alert There is flashing bell symbol which can show in the diary to alert you to recently made boo...
Wed, 15 Nov, 2023 at 2:08 PM
How do I use the Expected Arrivals list
Expected Arrivals What the Expected Arrivals Used For? The 'Expected Arrivals list is used to help your reception staff seat the diners who are ...
Tue, 15 Nov, 2022 at 4:09 PM
How do I make repeat bookings?
Repeat Bookings What? Bookings that reoccur to the parameters you set Why? A regular who likes a standing booking A club that books often An...
Wed, 15 Nov, 2023 at 2:24 PM
How do I confirm my bookings by telephone?
Steps: Click on the booking Select the confirm icon to mark the booking as confirmed. You can then see the ICON on the booking. You can also see ...
Tue, 10 Jan, 2023 at 4:37 PM
How to increase the size of a booking without changing the table?
As bookings tend to change in size, you may still want to keep them seated on the same table but increase/decrease the cover size. This will let you kee...
Wed, 15 Nov, 2023 at 11:36 AM
How do I book a whole area for one booking?
Do you have a large party coming in and you want to make sure they get the entire area to themselves? When making a Complete Area booking making sure to...
Wed, 15 Nov, 2023 at 2:34 PM
In Service | Print Waiter Slips
Printing Waiter Slips Your team won't always have access to the vital customer details during service so to keep your waiting staff and  kitchen team ...
Mon, 12 Aug, 2024 at 4:44 PM
In Service | Changing tables quickly from expected arrivals
Once bookings are placed in your diary using the preset table join combinations you may find that a re-shuffle is required. During service, you needn&#...
Wed, 23 Feb, 2022 at 7:13 PM