At ResDiary, we’re always looking for ways to enhance your experience and provide even more value to your business. As we continue to grow and innovate, sometimes that means making strategic changes.
While Dish Cult will remain online and continue to take bookings, it will no longer be our primary focus for driving bookings to your venue. Instead, we’re excited to introduce you to a more powerful way to attract customers - DesignMyNight.com.
With over 2.5 million bookings in 2024 and ranking #1-3 for more than 47,000 Google search terms, DesignMyNight.com offers superior visibility and enhanced marketing opportunities to help your venue stand out and drive more bookings.
We’re committed to supporting your success and believe this shift will bring even greater benefits to your business. If you have any questions or would like to learn more, get in touch we’re here to help!
What is DesignMyNight?
DesignMyNight, part of The Access Group, was founded in 2010 by two university friends and has excelled to become one of the most loved discovery and booking resources on the market, bringing in over 3.9 million monthly users across the UK, Ireland, and APAC. DesignMyNight also has an in-house venue finding service that is free to use.
How do take bookings through DesignMyNight?
A DesignMyNight booking channel has been created within ResDiary. The ResDiary booking widget linked to this channel can now be added to a listing page on DesignMyNight.com, making it easy for diners to book directly from that platform. You can also track and report on bookings through DesignMyNight using the channel report. Once you have signed up to Use DesignMyNight the ResDiary support team will create your widget for you and pass to the DesignMyNight team.
Are there any associated costs with DesignMyNight?
With DesignMyNight, you get everything for just one all-inclusive monthly fee on an annual contract - no hidden costs, no surprises. This includes branded marketing, bookings, and even extra perks like blog features, newsletter inclusions to DesignMyNight members, and support during booking surges, all at no extra charge.
Will I be able to manage my venue details on my listing on DesignMyNight?
Absolutely! You’ll have full access to your DesignMyNight listing, allowing you to manage your venue details with ease. Plus, you’ll have a dedicated account manager on the DesignMyNight team who’s there to answer any questions about your marketing and performance, ensuring you get the most out of your listing.
How does my ResDiary availability show on DesignMyNight?
Your availability is shown on DesignMyNight via the ResDiary booking widget embedded on your DesignMyNight listing page.
Will I be able to control availability shown on DesignMyNight?
Yes, you can. Bookings and availability for this can be managed through the channel management settings in your diary. More details on how to use channel management can be found here. However, all bookings are covered by the transparent Monthly fee for using DesignMyNight as a booking add-on.
How far in advance will customers be able to book on DesignMyNight?
Customers will be able to book just as they would through our standard booking widget. You have full control over your online availability, allowing you to manage bookings by date, service, or channel. If you ever need to make adjustments, you can easily do so - and we have a helpful guide available here.
Will ResDiary promotions display on DesignMyNight?
Yes! Any promotions you’ve set up in your ResDiary account and made available on the DesignMyNight channel will automatically display on your booking widget. This ensures your offers are visible to potential customers, helping to drive more bookings
Can I request payment or card details from bookings via DesignMyNight?
If you have a Stripe account and payment features enabled in your ResDiary settings, you can request payment or card details for bookings made through DesignMyNight. This helps secure reservations and reduce no-shows. If you need guidance on setting up payments, check out our helpful article here.
Will my minimum/maximum party size rules still apply?
Any rules you’ve set up in your ResDiary account and made available on the DesignMyNight channel will automatically display on your booking widget.
What customer fields and custom fields will show?
Any fields you’ve set up or recently added on to your ResDiary Widget to gather additional data (e.g. birthdays or special requests) will automatically display on your booking widget embedded on your DesignMyNight listing.
Will I be able to see that a booking was created via DesignMyNight?
You will be able to track and report on bookings through DesignMyNight using the channel report in ResDiary.
How do I get additional support regarding my DesignMyNight listing if I need it?
If you need any support with your listing, marketing presence, or anything else related to DesignMyNight, you can reach out to the Booking Partner team via dbprequests@designmynight.com. This expert team are happy to assist and ensure you’re making the most of your presence on the platform.
I’m not getting extra bookings on DMN. What can I do to improve this and why I am not getting enough?
If you’re not seeing as many bookings as expected, don’t worry - there are plenty of ways to optimise your listing and increase visibility! Our ResDiary support team and the DesignMyNight Booking Partner team are here to help. They can review your performance and suggest improvements, such as:
- Enhancing your DesignMyNight listing – Optimising images, CTAs, and descriptions to boost conversions.
- Aligning booking types with marketing – Ensuring all promotional efforts are the perfect fit for your venue.
- Expanding marketing efforts – Exploring new marketing channels to reach a wider audience.
- Leveraging social and email opportunities – Working with our internal marketing team to drive more engagement from DesignMyNight members.
We’re committed to helping you get the most out of DesignMyNight. If you’d like tailored recommendations, reach out, and we’ll be happy to assist! If you need any support with your listing, marketing presence, or anything else related to DesignMyNight, you can reach out to the Booking Partner team via dbprequests@designmynight.com.
I use the Meta integration with Dish Cult to drive additional bookings to my venue - will this continue to work?
All Dish Cult features, including the Meta booking integration, will continue to work smoothly without any interruptions.
I take my bookings exclusively through Dish Cult, what alternative options are available to my business
Dish Cult will remain online, and you can continue using it as a booking channel. However, since our primary booking platform is now DesignMyNight, we don’t want you to miss out on some fantastic benefits! With DesignMyNight, you’ll get improved search engine visibility, personalised marketing support, exposure on the UK’s leading hospitality discovery site, and access to over 3.9 million engaged members. It’s a powerful way to attract more bookings and grow your business!
What will happen to my venue’s Dish Cult listing?
All Dish Cult features, including your venue’s listing will continue to work smoothly without any interruptions. You can manage your venue listing from your diary settings.
I am featured in Dish Cult blogs – what will happen to this content?
As we shift our focus to DesignMyNight as our primary booking channel, we’ll gradually be moving and redirecting these articles to the DesignMyNight platform over the coming months. Where possible, we’ll provide relevant alternative content to ensure you still have access to valuable information. However, not every article will be recreated. If you need any support with your marketing presence, or anything else related to DesignMyNight, you can reach out to the Booking Partner team via dbprequests@designmynight.com.