ResDiary Set Up
Features are available to allow you to mould ResDiary to your operation and optimise your business.
Please see guides with top tips below;
Table Joins | Tell us tables you would place your larger bookings on you can also use this to specify which combinations to sell first. *Tip Rank your joins to ensure the diary sells preferred seating first
Table Rankings | Tell us which individual tables you want to sell first. *Tip Sell tables which can not be joined first to ensure you have space for those larger bookings. Great News! We have already implemented this when building your diary.
Rules | Review your Rules. Rules are in place to ensure that you don't short sell tables *Tip you can also implement large party booking rules to optimise your availability by preventing large party bookings blocking your peak times.
Services | Adjust your flexible table duration time, inform customers of leave times and control your peak times using yield management. *Tip Move away from that bottle neck service and use your Yield Management to reduce availability at peak times - pushing your customers to arrive a little earlier or a little later achieving that hour glass service to re-sell your tables.
Menus and Payments
Promotions | Inform your customers of special events or menus whether it be Afternoon Tea, Pre-Theatre, Tasting Menus or seasonal activity. * Tip - We can provide you with a unique booking link to the promotion which you can use to include in any of your marketing mailers
Payments | Take payment/deposits using Stripe (PCI Compliant). *Tip store card details/take deposits and implement a 'no show' 'late cancellation' policy during peak days to deter no shows.
Step 1 | Pass the online widget/book button to your web team - This is provided immediately after your initial training contact firstname.lastname@example.org for further details.
Step 2 | Click here to activate your diary for online bookings
* Top Tip - Track your bookings using Google Analytics
Download the ResDiary Plus App