How can we help you today?

FAQs

How do I unblock my Username?
When logging in, if you have 3 failed attempts you will get this message: How do I get unblocked: Wait 5 minutes and try again - it wil...
Mon, 2 Apr, 2018 at 2:06 PM
'Problems Loading Diary' Message
The message 'Problems Loading Diary' is showing This error is caused by an incorrectly placed "Segment". Please follow this li...
Mon, 2 Apr, 2018 at 3:27 PM
How do I log into ResDiary?
How to log into ResDiary Go to https://login.resdiary.com Enter your username (usually your email address) Enter your password (set by yourself d...
Sun, 14 Jan, 2018 at 9:27 PM
How do I Get in Touch?
How do I Get in Touch? There are a number of ways you can reach us. Telephone:      0207 871 7490 Email:              support@resdiary.com Liv...
Mon, 2 Apr, 2018 at 3:24 PM
Diary Running Slow?
Is your ResDiary not running as fast as it should? Follow this guide below on how to optimise your diary speed...   Is it your Internet Speed? Res...
Mon, 2 Oct, 2017 at 2:38 PM
How does ResDiary maximize the use of tables?
The Basics Resdiary maximizes the user of your tables by implementing a series of rules when a booking is made via the internal or online booking process....
Sun, 8 Nov, 2015 at 12:11 PM
How do I disable pop-up Blockers in the most common browsers?
Your ResDiary engine utilises Pop Ups in the booking process to bring the booking form to the forefront.  You need to have the pop up blockers disabled...
Sun, 18 Jun, 2017 at 2:44 PM
Un-Allocate & Re-seat Bookings
What is un-allocate & re-seat bookings used for? Un-allocate & re-seat is used to quickly remove and re-seat bookings according to your next best f...
Wed, 21 Dec, 2016 at 3:19 AM
How do I use Magic Search?
  You can search almost anything from the diary; we've created this to be a universal search tool allowing you to find anything you need ...
Mon, 26 Feb, 2018 at 9:21 AM
What are the minimum requirements to use ResDiary.com
 Browser Compatibility (Full Support) A fully supported browser means that we will develop to, test and fix any issues asap. Most modern browsers go thro...
Sun, 8 Nov, 2015 at 2:32 PM